Delivery and Returns
All orders placed before 2pm Monday-Friday are shipped the same day.
Free standard delivery for all orders over £40
Orders under £30 are charged at the following
Standard Delivery- £3.00
Next day Delivery- £4.35
International shipping starts at £4 and will be calculated at checkout
We use the following carriers depending on the size/value of your order
under 2kg/£100 value- Royal Mail Second Class
Over 2kg/£100 Value- My Hermes
Next Day Delivery:
Under 2kg/£100 Value- Royal Mail First Class Signed For
Over 2kg/£100 Value- DPD/UPS next day delivery
European items will use the same courier. Allow 5-7 days for standard delivery and 3-4 for express delivery.
On occasions your order may be dispatched direct from the Brand/Distributor if we have ran out of stock. Please allow an extra 1-2 days if this is the case. We will notify you of this upon receiving your order
If you require to return an item purchased from our store, contacting our team via phone, email or in store is essential prior to shipping the product(s) back. Return enquires must be completed within 14 days of purchase
All returns must be approved by our team. All our retails stock we sell is in brand new un-used condition*. For a product to be accepted by our team it must be in the same condition as when it left our store. Labels, product information and packaging must be sent back in usable condition so we can re-stock it in our physical shop.
Customers are required to cover the postage costs when returning items, if a return is approved by our team an exchange or refund will be provided.
Refunds provided will equal the value of the product returned excluding any shipping costs. If an item is lost in transit on return we will be unable to issue a refund, in this case you will have to make a claim with the courier company.
For items that have been sourced specifically for a customer, or customised we reserve the right to accept returns unless the item is faulty. Customised items refer to Maverix Supply Co clothing we have made to the customers specification.